The Chief Medical Administrator, reporting to the CEO, is directly responsible for overseeing, directing and coordinating provider relations, medical and clinical support services. Assists the CMO to direct and coordinate the medical management, quality improvement activities, and staffing needs of the medical departments. Working with the CMO, Director of Nursing (DON) and Quality Director (QD), responsible for implementing and monitoring compliance with approved standards of care, and assuring clinical staff are appropriately trained in accordance with state and national licensure and accreditation requirements.
Essential Duties and Responsibilities:
• Assists CMO in planning and establishing goals and policies to improve quality and cost-effectiveness of care and service for Hamilton patients.
• Provides administrative expertise in the operation of approved quality improvement and utilization management programs in accordance with regulatory, state, corporate, and accreditation requirements.
• Assists in the development and implementation of Provider and Nursing education with respect to clinical issues and priorities.
• Oversees performance management initiatives, peer reviews and annual performance evaluation processes.
• Assists the CMO in the functioning of physician committees including committee structure, processes, and membership.
• Collaborates with colleges and universities to build residency and clinical rotation partnerships. Coordinates the selection, scheduling, and onboarding of students.
• Works with the Chief Operating Officer, Director of Operations, and Billing Manager to improve efficiencies and accuracy of scheduling and billing.
• Serves as the link between nursing and provider staff and other organizational areas.
• Serves as point person for clinical audits and clinical outcome measures, working closely with system support staff to assure Hamilton provides documentation for services required under government standards.
• Assists in the development of structured patient education programs which address the discrete health needs of Hamilton’s patient population. Works closely with CMO and Quality Director, to manage clinical improvement projects across medical service lines, promoting quality through teaching, coaching participating in clinical improvement projects to reach organizational goals.
• Participates in grant writing as needed for all grant programs supporting line management groups.
• Performs miscellaneous job-related duties within the scope of practice as assigned.
Required Knowledge and Skills:
Must be able to demonstrate knowledge of special health care services, with experience in clinical or non-profit service delivery organizations preferred. Must have good working knowledge of administrative practices and procedures, teaching methods, rules, regulations, policies and standards related to medical services. Must be able to meet deadlines and to concentrate with close attention to detail, can organize, prioritize, and work independently, as well as schedule and produce work in a timely manner. Incumbent must be seasoned clinical provider and a self starter, demonstrating the ability to complete projects from beginning to end with minimal supervision. Also, must be a team player with strong organizational and communication skills, able to establish and maintain harmonious, productive working relationships with Center’s management, providers, and general public.
Proven Healthcare Executive with a minimum of 8 years’ leadership experience in a community-based health organization, FQHC or non-profit preferred. Master’s degree in Healthcare Administration or related field required, Doctorate preferred.