Family First Health is a federally qualified community health center that understands that not every individual or community shares the same needs. That’s why we provide comprehensive primary medical, dental, and behavioral health care at six convenient locations across York, Adams, and Lancaster Counties.
The Patient Care Team Member position supports the medical providers to expedite the examination and treatment of patients. The Patient Care Team Member will triage telephone calls and incoming patient information to facilitate the communication of care for Family First Health patients and community health resources. This position will facilitate and coordinate services for the continuum of care for Family First Health patients.
The benefits of working for Family First Health include:
· 3 Weeks of Paid Vacation per year
· No Late Evenings or Weekend Hours
· 1 Week of Paid Sick Leave Time per year
· Paid Time Off on Holidays
· 4 Personal Days per year
· Tuition Reimbursement Opportunities
· Health, Dental, & Vision Insurance Plans
· Attention to work-life balance
· Short/Long Term Disability and Life Insurance
· 403B Retirement Plan
PCT LPN: POSITION DUTIES AND RESPONSIBILITIES
Collaborates with other Patient Care Team Members for clinical direction and assistance in accordance with FFH established procedures.
Reviews and identifies patient medical information to determine wellness needs to enhance the provider’s ability to administer comprehensive care, in accordance with the guidelines for the planned patient care initiative.
In regard to patient care during a visit:
Accurately obtains and electronically records all vital information, medication request, allergies and chief complaint, etc., following the rooming of a patient for a patient visit.
Prepares exam room and patient for specific visit type, ensuring that the provider is able to conduct the visit immediately upon entry to the room.
Ability to perform all orders/instructions as recorded and requested by the provider, in a timely manner. Clearly documents all aspects of patient care in the appropriate chart and/or log using accurate medical terminology and spelling.
Accurately prepares and administers medications including insulin, injections and immunizations with peer-checking technique as per standing and/or provider order.
Collects, labels and documents samples for laboratory testing following proper laboratory protocol and procedure.
Provides educational material to patient to ensure patient understanding of the illness or treatment plan.
Follows HIPAA procedures to maintain patient confidentiality and verifies the identity of patients through “active” technique.